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General R&D enables you to gain access to improvements and new features for your airline.
Each level contains the following researches:
Bank
The first level of this research will allow you to gain access to a new bank.
Laboratory
Each level of the laboratory enables you to increase the daily budget allocated to research.
Marketing teams
Each level of this research enables you to hire biggest marketing teams and to reduce the cost of all the audits.
This impacts both external audits (during a route purchase) and internal audits (to know the ideal price of a route).
Marketing offices
Each level of this research enables you to build and extend your marketing offices to reduce the cost of your price simulations.
Staff
Each level of this research enables you to facilitate hiring processes, to increase the minimal education level required to join your airline, to offer luxury offices to your employees, or a MBA to your senior managers, etc.