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IATA: How to hire staff?

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Staff hiring will enable you to take advantage of your employees’ newly acquired skills while greatly reducing your costs.

Agency Workers

As soon as you purchase significant elements (hubs, routes and aircraft), staff called “agency workers” is automatically hired. The number of agency workers automatically hired depends on the element type you purchased, and on its specificity. For example, a long-haul aircraft purchase will require more staff than a short-haul aircraft, so you will have more agency workers if you purchase a long-haul aircraft.

We can see that for a total of 91,577 jobs, 2110 are filled by agency workers who cost $633,000 per day.

But agency workers are an expensive workforce… That’s why you can hire them permanently, which will enable you to save a lot of money in the long term!

Employee hiring

To hire agency workers permanently, you have to go to the Hiring process page, in the menu on the left in Staff section. A label containing a “+” sign appears on the corresponding section to show that agency workers can be permanently hired.

I can see I have 2110 agency workers, so I can permanently hire 2110 people.

Now you can move the slider to choose the number of agency workers you want to hire.


You can see the hiring costs that apply for the hiring. However, they have to be paid only once and they represent a low cost compared to the daily saving that will result.

I choose to hire 2110 agency workers permanently and it will cost $527,500.

After choosing the number of agency workers to hire, I just have to confirm! Now I can go to General information to see my new employees.

Now that I have 91,577 employees, I just have to train them thanks to the IATA Training process!

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